You may want to grab a virtual phone number for your business. Here, we are recommending some of the Top Best Virtual Business Phone Number Apps in 2024. Using virtual phone numbers for your business should prove more efficient when your business is of large scale. This will also spare you using your private number.
Nowadays, most new and established business owners use virtual business phone number apps to get a custom phone number for their business. This gives flexibility as you can manage the virtual phone numbers on laptops, mobile phones, desktop handsets, etc.
One of the good things about using a virtual business phone number is that no technical skills are required to set them up. Simply by downloading and installing the software or app, you will just have to purchase your virtual number and you can start using it.
What is a virtual Business phone number?
A virtual number, also known as direct inward dialling or access number, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP.
Unlike the latter, traditional phone numbers are tied to a physical device like a landline or mobile phone. In the case of mobile phones, calls and messages are routed through a Subscriber Identity Module (SIM) card placed inside the device. A virtual phone number is different because it’s not tied to a physical device.
This means that a virtual phone number isn’t limited by a fixed location. You can use it to receive and make calls on phones and other devices. It also allows the user to configure it. So, you can decide which devices will be able to receive calls and when. This is one of the reasons why a virtual phone number is beneficial to your business.
Some advantages of a virtual phone number
Even if you are running a small or large business especially online, using a virtual number can help better communication between you and your clients. Although there are always other online means of communication like emailing, using LiveChat, etc, the truth still remains that nothing can beat personal human connection where you get to hear from a client directly.
Before you get a virtual business phone number, please take a look at some of the advantages it offers;
- Flexible and requires no technical skills to setup and use
- Take calls from anywhere
- Track your marketing
- No need for a separate phone
- No missed calls as it can be set to ring on all employees phones at once when a client calls
- Cost efficiency
- Offers a better security.
Best Virtual Business Phone Number Apps in 2024
Now, let us take a look at some of the best apps to use if you want to get a virtual business phone number.
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1. Nextiva
When it comes to virtual business phone number providers around the globe, Nextiva is one of the best. Using their apps on your different devices is very easy and they give you the possibility to use your local phone number to get HD voice calling over VoIP. They also allow you to get virtual business phone numbers for different geographic locations.
They have three different pricing plans for their services namely;
- Essential
- Professional
- Enterprise
Their essential plan will cost you $18.95/Mon per user and offers features like unlimited calling and internet fax plus free local and toll-free numbers. Their customer support is also very good.
For those who think this won’t give them all they need for their business, they can go for the Professional plan at $22.95/mon per user and benefit from extra features like video meetings, business text messaging, team collaboration and voicemail to email and SMS.
As for the top-tier plan (Enterprise plan ), you get more advanced features like Call recording & voice analytics, Audio/video conference recording, Microsoft and Salesforce integrations, Single sign-on management. You will have to pay $32.95/mon per user.
Nextiva key features
- Unlimited nationwide voice & video calling
- Auto-attendant & toll-free numbers
- HD crystal-clear call quality
- Mobile & desktop apps
- Unlimited audio and video meetings
- Business text messaging
- Team collaboration tools
- Voicemail to email & SMS
- Call recording & voice analytics
- Audio/video conference recording
- Microsoft and Salesforce integrations
- Single sign-on management
2. Grasshopper – One of the Best Virtual Business Phone Number Apps in 2024 for small business owners
Now, if you are running a small business and can’t afford to pay what Nextiva is offering, then Grasshopper might just be the ideal virtual business phone number app for you.
With Grasshopper, get a business phone number plus all of the features of a robust phone system without the expense of additional devices. That way, your personal number stays private and you always know when business is calling.
Grasshopper offers virtual business numbers, vanity numbers, local numbers for different regions, 800 and 833 toll-free numbers to choose from for a starting price of $26 per month for 1 number and 3 extensions.
Make and receive business calls and texts from anywhere with our desktop or mobile apps. Take multiple calls at the same time by routing them to another phone or team member, so your customers never hear another busy signal.
One of the cons of this virtual business phone number provider is that currently, it is available only in the USA and Canada.
Features offered by Grasshopper
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- Desktop + Mobile Apps
- Voicemail Transcription
- Simultaneous Call Handling
- Custom Greetings
- Reporting
- Ruby Receptionist
- Business Texting
- VoIP/Wi-Fi Calling
- Virtual Fax
- Incoming Call Control
- Business Phone Number
- Call Forwarding
- Voicemail
- Extensions
- Call Transfers
- Instant Response
3. Google Voice
Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Works customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
For someone looking to get a free virtual phone number for personal use, Google Voice is a good choice. They offer a business paid plan starting at $10/mon per user. The standard plan starts at $20/mon per user and if you are looking for more features, you can go for the $30 Premier plan. You can find details about available business plans here.
Google Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively and can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar Google Workspace Admin console.
One of its interesting aspects is that it can be deployed instantly — and globally — from anywhere, with less administrative work. This includes an easy set-up of multi-level auto attendants and ring groups (also known as hunt groups).
4. Phone.com
Phone.com is the modern small business communication solution that lets you connect a business phone number to any device. You get the voice, video, text, call management, and collaboration features of an enterprise phone system without the cost.
Customer service is at the heart of our mission. That’s why live agents are standing by to support you 24 x 7 via phone, email, or chat.
Phone.com offers affordable business phone services for startups, solopreneurs, and small businesses for a start price of $10.39/mon/user with a 30-day money-back guarantee.
We also have a pay per minute plan which allows you to pay less based on your usage. However, it can easily get very expensive as your business needs grow.
What you get with Phone.com
- VoIP that just works on any device. Unlike virtual-only phone solutions, Phone.com is a true communications platform that can support physical phones as well as mobile devices and softphones.
- A modern feature set that will make your business as well equipped as any big enterprise. You’ll enjoy conferencing, texting, sophisticated call management, and more.
- A web-based administration panel. Add users or make system changes on the fly from anywhere. There’s no need to be a telecom expert.
- A frictionless future. We give you free software upgrades and new features so that your unified communications solution is always state-of-the-art. As your business grows, Phone.com grows with you.
- Unparalleled support. Our US-based bilingual support team is standing by 24/7 to help you succeed.
What you can avoid when using this virtual phone number app
- Using your personal number for business. Adding business phone numbers creates a more polished, professional appearance and gives you more control over customer relationships.
- One size fits all. With Phone.com, you can mix and match user types, so everyone gets the capabilities they need, and you keep costs down.
- Downtime. Offering multiple carrier options for call delivery ensures that calls get where they need to go. If an issue occurs with one call, we seamlessly and invisibly route the call to another.
- Implementation nightmares. With Phone.com, getting started is painless. There’s no special hardware to install and you can be making calls in minutes.
- Long-term commitments. We only want happy customers. With Phone.com there’s no contract and no long-term commitment. Our customers can leave anytime, but they don’t!
Conclusion
Now that you know some of the top best Virtual Business Phone Number Apps in 2024, we believe you will be able to take advantage of virtual phone numbers to give your business a more professional look while boosting communication between you and your clients. With this, your business will surely experience a boost as there will be increased customer satisfaction.
Now, if we are to recommend a good Virtual Phone number app, for a small business, Grasshopper is a good choice. That said, larger businesses should go in for Nextiva even though expensive as it provides very advanced options to help manage large scale clients. Google voice on the other is good for startups and personal use.
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